How JR Pass Works

1. Buy Your Japan Rail Pass (Exchange Coupon): Order your pass online by credit card and receive an order summary upon completion.
*If you are departing Australia within 14 days, you won’t be able to order online. Please email us at sydres.au@jtbap.com to discuss the best option for obtaining a pass.

2. Receive Your JR Pass Exchange Coupon by Mail: After purchasing your pass, your exchange coupon will be delivered to you.
Please allow up to 5 business days for delivery within Australia.

3. Go To Japan: Get your 'Temporary Visitor' visa stamp in your passport at immigration at the airport in Japan.
*If you use an automated gate, no stamp will be applied to your passport. Either use a manned automated gate or ask a clerk to apply the stamp to your passport.

4. Swap Your Exchange Coupon for Your Actual Rail Pass:
You will need to swap your exchange coupon for your actual JR pass in Japan at an exchange office.
You can then start using your JR pass the day you exchange it or select a date for the first day of use.

5. Exchange Offices - go to one of the locations listed here